Safeguarding Policy

Version 5 — Last updated September 2026

Purpose

The primary purpose of a safeguarding policy is to ensure that all individuals within the organisation and those associated with it are protected from harm, abuse, and neglect. It aims to foster a culture of safety and respect, promoting the well-being and security of everyone involved.

Scope

This policy applies to all Trustees, employees, contractors, and Volunteers and visitors to its premises and vulnerable adults and children who come into contact with Gloucestershire Bundles [Hereafter referred to as The Charity]. It covers all environments, including offices and remote locations.

Definitions

Safeguarding

The charity follows the Charity Commissions's definition of Safeguarding as:

  • Protecting from maltreatment
  • Preventing impairment of health or development
  • Ensuring children are growing up in circumstances consistent with the provision of safe and effective care.

Vulnerable Adult

  • A person who is, or may be, in need of community care services by reason of mental or other disability, age or illness; and who is or may be unable to take care of themselves, or is unable to protect themselves against significant harm or exploitation.
  • Vulnerable adults are entitled to: privacy; be treated with dignity; lead an independent life and to be enabled to do so; be able to choose how they lead their lives; the protection of the law; have their rights upheld regardless of ethnic origin, gender, sexuality, impairment or disability, age, religion or cultural background

Child

  • Describes a person aged 0-17 years old.

Types of abuse

  • Physical abuse: is an act of another party involving contact intended to cause feelings of physical pain, injury, or other physical suffering or bodily harm.
  • Sexual abuse: is forcing undesired sexual behaviour by one person onto another.
  • Emotional abuse: is any kind of abuse that is emotional rather than physical in nature. It can include anything from verbal abuse and constant criticism to more subtle tactics, such as intimidation, manipulation, and refusal to ever be pleased.
  • Neglect: is the ongoing failure to meet a person’s basic needs
  • Financial abuse: is the misuse of a person's money, property or assets through theft or fraud.
  • Spiritual abuse: takes place when leaders to whom people look for guidance and spiritual nurture use their positions of authority to manipulate, control, and dominate.

Roles and Responsibilities

As a team, we want to restore dignity and revive hope to people from all walks of life. We are concerned with individuals and their circumstances and actively encourage an inclusive environment throughout all our projects.

We seek to ensure that all our team members are aware of what is required from them under the vulnerable adult and child safeguarding policy and make sure that it is practised at all times.

It is the responsibility of each one of us to play our part in preventing the physical, sexual, spiritual, financial or emotional abuse and neglect of vulnerable adults and children.

We commit ourselves to cooperate fully with the appropriate statutory services when they are conducting official investigation into the abuse and neglect of vulnerable adults, children or young people (by an adult or young person).

Abuse of vulnerable adults and children is most easily concealed where there is confusion among adults about roles and responsibilities. Therefore all job descriptions, both for employees and supervising volunteers, will include a statement laying down the behaviour and values expected from all who work as part of this team.

This statement is to be brought to the attention of all staff and volunteers when they join, as part of their induction programme. Any amendments will be brought to the attention of all team members. The statement will be displayed at all locations in which The Charity operates and all team members will be asked to sign to say they have read it.

Designated Officers and their Roles

The Trustees will be available for vulnerable adults and children, as well as staff and volunteers, to speak with should they feel the need to talk with someone about an incident which has happened either within or outside of The Charity, particularly if they feel that a child or vulnerable adult has been abused or neglected by an adult or another young person. The Trustees will treat all concerns with the utmost importance.

Where staff or volunteers have a concern about the safety or well-being of a child or vulnerable adult and the Trustees are unavailable or acting inappropriately they should contact the Police or Social Services.

Implementation

Although the number of people who actively seek to abuse vulnerable adults and children is very small, The Charity can reduce opportunities for abuse in various ways.

  • Plan its work so as to minimise situations where the abuse of vulnerable adults and children might occur.
  • Ensure that there is adequate supervision for all vulnerable adults and children.
  • Ensure that any vulnerable adult or child working with The charity is aware of who they can talk to if they have concerns.
  • Arrange that an adult is not left alone with a child where there is little or no opportunity of the activity being observed by others. This good practice can be of as much benefit to the adult as to the child.
  • Ensure that the Local Authority is informed of any safeguarding allegations, incidents or concerns.
  • Ensure that the Charity Commission is informed of any suspicions, allegations and incidents of abuse or mistreatment of vulnerable beneficiaries. The Charity Commission’s ‘Serious Incident’ guidance will be followed.
  • Ensure the Disclosure and Barring Service is informed if the Trustees have dismissed or ceased using an employee or volunteer because they think they have harmed or posed a risk of harm to a child or vulnerable adult.
  • Ensure staff and volunteers who may come into contact with a vulnerable adult or child are suitably trained, including understanding what to do in the event that a disclosure of abuse is made.
  • Encourage a culture of transparency, ensuring that volunteers and staff feel able and empowered to report any suspicious or concerning behaviour.
  • Volunteers should be aware that wherever they are located when volunteering, they are legally governed by The charity. This means that any allegations or concerns of abuse must be reported to the Trustees.
  • The Charity will ensure that this policy is displayed in all locations in which they operate and that any changes to the contact details are updated.

Recording

The Trustees will make notes and keep confidential records of any disclosure or concerns they or another team member has and seek advice from the relevant Social Services Department or the Police if appropriate.

Staff and volunteers must ensure that their recording of disclosures, incidents, assessments, referrals and case discussions are all sufficient, accurate, concise, up-to-date, legible, dated, and factual. When recording details it is important not to jump to conclusions or judge the situation and to remember that the role of the safeguarding officer is to refer to appropriate agencies, not to undertake an investigation. Suspicions should be noted carefully and backed up with factual evidence. Opinions should be kept to a minimum and backed up by factual evidence. These records must be stored in an individual file and held securely in a manner that safeguards the individual’s right to privacy and security. These records are available to authorised individuals on request (not third party information) and may be used as evidence in disciplinary proceedings or in civil or criminal prosecutions.

Note: Once staff and volunteers have passed on their records, they have no right to know what happens next. They will only receive more information about the case if they are required to be part of civil or criminal proceedings e.g. as a witness. Staff and volunteers must refrain from talking to other team members or outside persons about the safeguarding concern (with the exception of the trustees, the Police or Social Services).

Disclosure of Information

It is important that everyone in The Charity is aware that the person who first encounters a case of alleged or suspected abuse is not responsible for deciding whether or not abuse has occurred. That is a task for the professional vulnerable adult and child protection agencies following a referral to them of concern about someone.

If a vulnerable adult or child begins making a disclosure of abuse to a team member who feels unable to cope with what they are hearing, they should gently halt the conversation and contact a trustee immediately.

The wellbeing of staff and volunteers is of great importance. If a disclosure has been made which has caused upset to the person hearing it, The Charity will endeavour to offer or facilitate counselling or support if requested.

Where a member of The Charity receives a disclosure of abuse from a child or vulnerable adult they must:

  • Ensure, they do not promise confidentiality to anyone wishing to share. This is important in case information needs to be shared with the trustees or the Police/Social Services.
  • Listen, if the disclosure is particularly complicated this may mean asking permission to make notes as the disclosure is made to ensure nothing is missed. The team member hearing the disclosure can ask the child or vulnerable adult to repeat something if it has not been said clearly but must not ask leading questions.
  • Reassure, making a disclosure of abuse can be a frightening process and often the child or vulnerable adult is afraid that they won’t be believed. Reassuring them that they have been brave and that the information will be passed on is vitally important.
  • Record, notes should be made during or as soon after the disclosure as possible. The notes should reflect what the child or vulnerable adult has said in their own words. The record should be signed and dated.
  • Report, the record must be passed on to a Trustee at the earliest possible opportunity and the child or vulnerable adult told what will happen next.

The Trustee will ensure that the remaining Trustees are informed of any incident, concern or allegation of abuse. The Trustees must also notify the Charity Commission, following the Commission’s ‘Serious Incident’ guidelines in the event of an incident, or suspected incident, during or resulting from an activity of the Charity.

Where a child or vulnerable adult makes a disclosure of abuse to a member of the team they must never:

  • Trivialise, play down or ignore allegations of abuse
  • Assume that somebody else will take responsibility for reporting/addressing concerns and making referrals’
  • Information can be shared with another agency when permission is given by the person about whom the information is held or, there is an overriding justification to share information without the person’s consent or, the law requires it.

Whistleblowing

It is possible to be lulled into a false sense of security, believing that those who work alongside vulnerable adults and children in The Charity will never be guilty of abuse because they are part of a charitable organisation. It is not safe to assume that anyone is automatically safe to be with vulnerable adults or children.

For this reason all procedures set in place to protect vulnerable adults and children apply to all those in contact with them. This is not the same as treating each person who relates to vulnerable adults and children as being under suspicion, but a matter of taking sensible measures to protect vulnerable adults and children, which are then observed by everyone. This will involve thought and planning within each group to minimise the risk.

Staff and volunteers are encouraged to take action when suspicious that abuse is occurring, no matter what the setting, who the perpetrator is or who the victim is. The Charity will respect and not penalise those who stand up for anyone who is suspected of being abused. Staff have a responsibility to report any occurrences or suspicions of abuse. Staff who report abuse are protected by the Public Interest Disclosure Act 1998.

Domestic Violence

Where clients of the Charity report an incident of domestic violence which has taken place whilst a child or vulnerable adult is in the home, this must be treated as a disclosure of abuse and should be passed on to a Trustee with immediate effect. Where an incident of domestic violence is reported and there is no child or vulnerable adult present, The charity should signpost the client to an appropriate agency but must not attempt to coerce them to contact the police unless the client feels ready to do so. Where a member of the charity witnesses an act of domestic violence, they must contact the police immediately.

  • For advice or information about anything relating to domestic violence the GB team should contact the National Domestic Violence Helpline on: 0808 2000 247

Use of Images

The charity recognises that protecting and upholding the rights of children and vulnerable adults is of paramount importance and this includes on the internet and other promotional materials. The charity endeavours to present children and vulnerable adults in a positive, empowering and dignified manner. Furthermore, images will only be used where the child or vulnerable adult and their parents/guardians give their informed consent. The following principles will be adhered to:

  • Images will not be taken without consent from the subject and their parent/guardian.
  • The charity will explain to the subject and their parent/guardian how and where the images will be used and will adhere to this.
  • Images used on the charities website and social media pages will not be used on personal social media pages.

Note: External media, television crews and journalists are usually responsible for obtaining their own informed consent from clients.

Recruitment

In all recruitment decisions concerning volunteers:

  • An application form should be completed.
  • A reference should be taken to check the suitability of the applicant for the post being considered.
  • An informal interview will provide an extended conversation in which the applicant’s experience and motivation for volunteering can be explored in more detail.

All team members must complete a volunteer application form before commencing work at The charity. Details of any criminal convictions (except those ‘spent’ under the Rehabilitation of Offenders Act 1974) must be provided so an adequate risk assessment can be undertaken. (The Charity reserves the right to dismiss a volunteer and/or ban them from the property should they feel it is necessary.)

Monitoring and Review

This policy will be monitored periodically to judge its effectiveness and will be updated in accordance to changes in the law. Effective record keeping and monitoring, and acting on information gathered, are essential in order to measure effectiveness and plan progress. The Board of Trustees and Chair will review this policy annually.